I love their whole hibiscus flowers and ran out last month. I ordered some more but when the shipment came, it was not the whole flower but cut / chopped flowers. I tried reaching out to ask if I can return it and get what I ordered. 2 weeks and no one replied, so I had to open the bag and start using it. I wish someone contacted me.
I am satisfied with my order and the quality of my order. Unfortunately, there was a bit of a wait ( 4+ months) however, the products met my expectations so I am satisfied. Customer service was great whenever I did call to inquire about my order. I would purchase from this company again. Thank you!
We never received anything from you, I sent you an email informing you of this, you have terrible service since we paid 30+ dollars for nothing, this order was in February and we are still waiting for the tea we ordered..